Return & Exchange Policy

We offer free exchanges/ store credit within 7 days of the delivery date.

* All items must have the original tag attached to process the exchange/store credit.

* If our team finds that the items were used or worn, your exchange request will be denied.

*EXCLUSIONS: Customized items and items on final sale will not be accepted for exchange.

If any item needs repair within 30 days of the delivery date, contact our customer care- customercare@jandljewels.com and we will resolve this issue promptly.